A：We can provide instructional videos for each product, demonstrating how to install and operate them. If you have specific requirements, we can also arrange for an engineer to visit your facility to provide hands-on training on the equipment.

A: The MOQ is 1 unit for standard products; for customized products, the MOQ can be negotiated according to the customer’s needs.

A: Yes, we have a professional R&D team, which can provide OEM/ODM service, including product appearance, function, parameter and logo customization.

A: Yes, we can provide ISO 17025, CNAS calibration certificates according to customer requirements (additional fee may apply).

A: Yes, we provide 12 months warranty, lifelong technical support and maintenance. If there is any problem with the equipment, our technical team will respond within 24 hours.

A: For standard products, the delivery time is 10-15 days; for customized products, it is 20-30 days, depending on the customization difficulty.

A: We accept T/T, L/C, Western Union, PayPal, etc. For bulk orders, we can negotiate flexible payment terms.

A：Yes, all our products comply with ISO, ASTM, TAPPI, DIN, EN, GB/T and other international standards, which can meet the testing requirements of global customers.

A：Zhongyi Instruments specializes in the manufacture of instruments for testing the physical properties of paper and packaging materials, including burst strength testers, interlayer bond strength testers, computerized servo peel strength testers, compression strength testers, tensile strength testers, thickness gauges, air permeability testers, stiffness testers, tear strength testers, folding endurance testers, carton compression testers, and fold endurance testers, among others.